To give you a good understanding what really happens inside crowded prisons, you have to walk a day in my shoes. I am part of a team of corrections officers that are stationed in the most dangerous of all New Mexico prisons. When I show up for work in the morning, I am dealing with inmates who have been packed in tiny cells who are looking for ways to lash out. Since we are the only contact they have with authority, these inmates use us to make a point when they are frustrated.
Now add into the mix these inmates are working tirelessly to get drugs, weapons, and contraband into the jail, and my small team of officers is already fighting a tough battle. To try and keep those items out of the jail, we needed to get help from outside agencies. Although the scanning equipment we have in the visitor center is slowing down incidents, we needed to do more to reduce violence. Securus Technologies was the answer to this problem for us, creating a telephone monitoring system that worked harder than an entire team of officers scanning calls for chatter about things from drugs to weapons.
Securus Technologies has their main facility based in Texas, and the thousand employees of the company have one objective, making the world just a little safer. The CEO of the company already told my team how effective the call system is in the other 2,500 jails it is in today, and we couldn’t wait to see it in action. Call after call, the LBS software scans and alerts me and my fellow officers when trouble is brewing. If the inmates are on the phones talking about getting, using, or selling drugs, that alert gives us the unique chance to take action before the trouble takes place.